Regional Financial Services FirmFinancial Services - North America
Customer Story

Reduced ad-hoc requests by 87%.

Without relaxing a single governance control - governed self-serve, certified metrics, and an audit-ready trail, deployed in 3 weeks.

87%Fewer ad-hoc data requests−83% loadfrom ~1,400 → 180 / quarter
240Certified metrics defined+240 governedone source of truth
3 wksFrom kickoff to productionwarehouse-native deploy
0Hallucinated numbers100% sourcedevery answer cites lineage
challenge

The challenge

The firm's data team had become a bottleneck. Every quarter-end brought a flood of one-off requests - variance breakdowns, regulatory cuts, board-deck numbers - and business users couldn't self-serve without risking figures that didn't reconcile.

Compliance made it harder still: any analytics tool had to keep data inside the warehouse, enforce who could see what, and produce a defensible audit trail for every number that reached a regulator.

solution

The solution

Quaeris was deployed warehouse-native in days. The team defined their core metrics once in the governed semantic layer, so "net revenue" and "exposure" meant the same thing in every answer.

  • Certified metric definitions versioned and owned, so numbers reconcile across every report.
  • Role-based access enforced at query time - analysts see only what their role permits.
  • Every answer cites its source metric and lineage, giving auditors an end-to-end trail.
How a governed answer is produced
  1. WarehouseData never leaves
  2. Semantic layerCertified metrics
  3. AI agentPlain-language Q&A
  4. Access controlRole-scoped + audited

Every question resolves through the governed path - sourced, role-scoped, and logged end to end.

results

The results

Within a quarter, business users were asking questions in plain language and getting governed answers in minutes. Ad-hoc requests to the data team dropped sharply, and not one number that reached the board or a regulator was unsourced.

Self-serve access expanded across finance and risk - without loosening a single control.

We finally gave the business self-serve analytics without giving up control. Every answer is governed, sourced, and audit-ready - and our team got its time back.
Head of DataRegional Financial Services Firm

See what governed analytics looks like on your data.

Book a 30-minute demo and we'll show you a governed answer - sourced, role-scoped, and audit-ready - on a dataset like yours.